Support Center

We're here to help you succeed

Contact Support

Quick Contact

support@myhockeyscout.org
1-800-HOCKEY
Mon-Fri, 9AM-6PM EST

Frequently Asked Questions

How do I upload my highlight videos?

Navigate to your dashboard and click the 'Upload Video' button. Supported formats include MP4 and MOV files up to 500MB.

How can coaches find my profile?

Complete your profile with accurate information, upload quality videos, and keep your stats updated. Coaches can search by position, location, and skills.

Is my personal information secure?

Yes, we use industry-standard encryption and security measures. Your information is only shared with coaches you explicitly connect with.

How do I delete my account?

Go to Settings > Account > Delete Account. Please note this action is permanent and cannot be undone.